Billing Terms and Conditions

Last Updated: October 13, 2026

These Billing Terms and Conditions explain how payments and billing work when you shop with LongPlay Home.

Accepted Payment Methods

LongPlay Home offers several secure ways to pay so checkout stays simple and convenient. We accept:

• Credit and debit cards: Visa, MasterCard, American Express
• PayPal
• Afterpay (where available)
• Apple Pay and Google Pay
• Bank transfers (bulk orders only; please contact us for details)

All payments are processed in United States Dollars (USD).

Payment Processing

• Full payment is required at the time of purchase.
• Orders are not processed or shipped until payment has been received in full.
• If a payment is declined or does not go through, the order will not be confirmed.

Pricing and Currency

• All prices on www.longplayhome.com are listed in United States Dollars (USD).
• Prices may change at any time without prior notice.
• Any applicable taxes, duties, or shipping fees are calculated and shown at checkout.

Secure Payment Processing

• LongPlay Home protects your personal and payment information with SSL encryption and trusted payment gateways.
• We never store or have access to your credit card or full payment details.

Refunds and Chargebacks

• Refunds are issued in line with our Refund Policy.
• Unauthorized or fraudulent chargebacks will be investigated and disputed.
• If you run into a billing issue, please contact us first at info@longplayhome.com so we can help right away.

Fraud Prevention

• LongPlay Home reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any changes will appear on this page along with a revised Last Updated date, so we encourage you to check back periodically. Continued use of our website after changes are posted means you accept the updated policy.

Contact Information

Business Address: Travessa Jardel Filho, 77, Piraporinha, Diadema, São Paulo 09950-675, Brazil
Warehouse Address: 40 N America Dr, West Seneca, NY 14224, United States
Store Email: info@longplayhome.com
Store Phone: +1 (917) 590-3749
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.